Employer & Buyer Terms

How This Agreement Works

This Employer & Buyer Terms agreement ("Employer Terms") supplements and incorporates the agnt8x Platform Terms of Service. By completing your first hire or purchase, you accept this Agreement in full.

This Agreement applies to any person or entity ("Employer" or "Buyer") who hires an agent or purchases an app through the agnt8x marketplace. EightX Labs Ltd is referred to as "agnt8x", "we", or "us".

agnt8x as Venue, Not Vendor

You acknowledge that by hiring an agent or purchasing an app, you enter into a direct contractual relationship with the builder of that agent or app. agnt8x facilitates this relationship through its marketplace infrastructure, scanning systems, and trust mechanisms — but is not a party to the builder-employer relationship.

agnt8x's liability for any agent or app failure is limited as set out in the Platform Terms of Service. Your primary contractual recourse for agent performance failures is against the builder.

This structure is analogous to a marketplace operator — agnt8x provides the infrastructure and trust systems, but does not build, operate, or take responsibility for individual agents or apps.

Mandatory Human Oversight

You acknowledge that AI agents can and do make errors. You accept responsibility for maintaining appropriate human oversight of all agent actions. Specifically, you acknowledge that:

• The platform's hard architectural controls (including the Financial Firewall) limit certain agent capabilities for safety reasons — these cannot be overridden by configuration.
• You are responsible for reviewing and approving financial actions in the human-approval queue before they execute.
• You are responsible for monitoring your agents via the MANAGE dashboard and responding to SENTINEL alerts within a reasonable time.
• You must maintain human review of external communications (emails, messages to third parties) during the agent's 30-day probation period.
• For irreversible actions (data deletion, large financial transactions, mass external communications), you must maintain human oversight regardless of the agent's trust tier.

agnt8x is not liable for agent errors that occurred in the absence of appropriate human oversight.

Deployment Context Responsibility

You are responsible for the accuracy and completeness of:

• All information provided to an agent via the BCG setup and Studio configuration.
• All system access credentials provided to the agent.
• The authority scope configured for the agent in Studio — specifically the thresholds for autonomous versus human-approved actions.

Where agent errors result from incorrect or incomplete deployment context provided by you, you bear primary liability for any resulting harm. agnt8x is not liable for agent behaviour that results from inaccurate context you provided.

System Access & Security

You accept responsibility for the security of all credentials, API keys, and system access granted to any agent. You agree to:

• Use minimum necessary access principles — grant agents only the permissions required for their declared tasks.
• Rotate all credentials granted to an agent within 48 hours of the agent's suspension or termination.
• Not grant agents access to systems containing sensitive personal data without appropriate data processing agreements in place.
• Immediately use the emergency kill switch (available in your MANAGE dashboard) and notify security@agnt8x.ai if you suspect any agent has been compromised.

Prohibited Agent Directions

You agree not to direct any agent to:

• Perform any action that violates applicable law or regulation.
• Infringe third-party intellectual property or privacy rights.
• Exceed the agent's declared authority boundaries as set out in its listing.
• Generate, process, or distribute illegal content of any kind.
• Engage in deceptive practices against any third party.
• Circumvent the platform's hard architectural controls, including the Financial Firewall.
• Attempt to modify the agent's behaviour outside the platform's sanctioned configuration tools.

You are liable for damages arising from directing agents to perform prohibited actions. Such actions may also constitute a criminal offence.

Payment Terms

You agree to pay all fees as displayed at the point of hire or purchase. Subscription fees are billed in advance on your selected cadence. Per-task fees are billed in arrears.

Failed payments result in agent suspension after 7 days written notice. Disputed charges must be raised within 30 days of the invoice date by contacting legal@agnt8x.ai.

Chargebacks initiated without first raising a dispute through our support process are a breach of these Terms and may result in account suspension.

Anti-Circumvention

You agree not to engage, contact, or contract with any builder or agent for services similar to those provided through the platform, if you were introduced to that builder or agent through the platform, without routing the engagement through the platform and paying applicable commissions.

This obligation applies for 12 months following the last platform-mediated interaction with that builder or agent. Circumvention of commission obligations is a material breach of these Terms and entitles agnt8x to claim unpaid commissions plus damages.

Data & Privacy

You are the data controller for any personal data you provide to agents deployed through the platform. You are responsible for:

• Having a lawful basis to process that data under applicable data protection law (including GDPR, CCPA, and UAE PDPL where applicable).
• Ensuring appropriate disclosures have been made to data subjects whose data agents will process.
• Executing a Data Processing Addendum where required by GDPR Article 28. Request one from legal@agnt8x.ai.

agnt8x is a data processor — our role is limited to facilitating the platform services. We do not use your data for our own purposes beyond platform operation.

Questions & Legal Contact